Key performance measures

Ambitious

KPM 1: The number and timeliness of TEF assessments completed annually

KPM 2: The number and timeliness of investigations completed annually.

KPM 3: The proportion of accountable officers reporting that the OfS’s regulation of quality has led to quality improvements in the last 12 months. 

Collaborative

KPM 4: The proportion of accountable officers reporting positive answers to questions on collaborative working, constructive engagement, clear communications, and the tone of communication in the provider survey.

KPM 5: The proportion of students reporting trust and confidence in the OfS

KPM 6: The total number of attendees at OfS events and non-regulatory provider visits.

Vigilant

KPM 7: The accuracy of institutions’ forecasts, with a focus on over-optimistic forecasting.

KPM 8: The timeliness of key processes (registrations, DAPs, APP approvals, APP variations).

KPM 9: The ratio of spend on enabling versus core functions. 

Vocal

KPM 10: The total number of times ‘sector shaping’ OfS publications such as blogs, insight briefs and independent research are viewed over a 12-month period.

KPM 11: The number of times OfS analysis and insight is publicly used as an authoritative source of truth, informed by sentiment tracking.