Who we are

Paul is the Head of Operations in the Student Enhancement and Experience team at the University of Liverpool. Previously, Paul has worked in faculty business partner roles at the University of Liverpool and University of Manchester, working with senior academic and professional service colleagues on employability and student experience initiatives. Paul was a board member for the Association of Graduate Careers Advisory Services (AGCAS) from 2017-2023, also serving a two year term as President from 2022-2023. Currently Paul is also a part-time PhD student at Durham University, researching student perceptions of value for money at UK higher education institutes.

Jagjeet is a Director of Student Experience and Progression in Psychology at the University of Warwick. She is responsible for enhancing students' learning experiences and strengthening the student voice. Jagjeet is also involved in educational research which explores black, Asian and minority ethnic and disabled students’ learning experiences in higher education.

John is chief executive at the Equality and Human Rights Commission which he joined as Deputy Chief Executive in October 2023. Previously, he was Investigations Delivery Director at the UK's Trade Remedies Authority. Up to 2018, he was Senior Director, Research Intelligence and Advocacy at the Competition and Markets Authority (CMA) and advised government on regulatory policy design.

Oscar is a postgraduate student at the London School of Economics and Political Science studying a Master of Laws specialising in IT and data law. He was previously awarded a Bachelor of Laws at the University of Reading. Oscar currently works as a Student Experience Officer at the London School of Hygiene and Tropical Medicine. He previously worked as an Education Officer at Reading Students’ Union where he was the primary student contact for the university’s Teaching Excellence Framework submission. Having represented students over the past six years, Oscar has held several roles at university, the QAA and as an OfS student panel member.

Graeme is Deputy Pro-Vice-Chancellor for Student Experience and Professor of English at the University of Sussex. He has expertise in curriculum design and management, supporting student transitions in higher education, experiential learning. An academic in English literature, Graeme has experience of working across education sectors and in developing cross-institutional collaborations. From 20 September 2022 to 20 September 2023, Graeme was seconded on a full-time basis to the OfS from the University of Sussex as a principal assessor to assist the OfS with its programme of quality assessments. During that time, Graeme stepped back from his role as a member of QAC and did not attend QAC meetings. Graeme resumed his membership of QAC following the end of his secondment.

Deborah is Assistant Vice-President (Education) and Professor of Psychology at City St. George’s, University of London. Across her career, Deborah has worked at a senior level in education, health and social care, in partnership with service users and their families, educators, health and social care professionals, commissioners, and regulators. Deborah is an Hcpc Registered Psychologist who works in the field of adolescent and adult mental health. She is also an Executive Coach and has supported clients across private and statutory sectors to improve quality of provision and stakeholder experience. Deborah has also served as a Lead Assessor for OfS assessments of the quality of academic experience at higher education providers.

Diane is Registrar at Istituto Marganoni London where she has institutional responsibility for governance, quality assurance, academic standards and regulatory compliance. She has extensive experience of higher education in similar roles across a diverse range of institutions, having led various strategic and capacity building projects working with a wide range of stakeholders. She is also active in a wide range of sector groups, has undertaken various external quality reviews and has a specific interest in comparative education systems and policy analysis.

Associate Professor Ramita Tejpal is Dean of Academic Quality and Policy at BPP University. Ramita has significant experience across both the higher and further education sectors and has held advisory roles across the sectors on strategic and policy-based matters, additionally working closely with statutory and regulatory bodies as a reviewer and inspectorate. She is also a Senior Fellow of the Higher Education Academy and a Fellow of the Royal Society of Arts in recognition of her extensive work in, and contributions to, the sector. In addition to her professional roles, Ramita is also pursuing a Professional Doctorate in Education at the University of Glasgow.

Tymon is an emerging composer from Poland. He has recently graduated the Royal College of Music with first class honours and was elected as Students’ Union President there for academic years 2022-23 and 2023-24. His musical outputs include instrumental music for various ensembles, a fully-staged chamber opera based on text by Nobel Prize-winning author Olga Tokarczuk and purely electronic, site-specific works. Alongside artistic interests, Tymon is passionate about education and student participation. He was a member of Teaching Excellence Framework Panel 2023 for the OfS.