Academic support and feedback
Do you get the feedback and support you need to improve?
If you are studying at a university or college that is registered with the Office for Students, you should receive academic support throughout your studies.
You should also receive feedback in a timely manner to allow you to consolidate this into future learning and assessment.
Academic support
You should be supported with:
- course content or placements
- identifying your knowledge or skills gaps
- future study choices and career options
- making the best use of digital learning
- how to avoid academic misconduct.
- Mentoring support for students that may require additional assistance to support their learning.
- Students receiving access and support to applications and software so they're able to make the best use of digital learning.
- Students receiving support for essay planning and accurate referencing, and are advised on the consequences of academic misconduct.
- Students receiving information, advice and guidance to identify their capabilities and how these may be suited to future studies or particular careers, and to articulate these in a way likely to result in successful job applications.
- Students not receiving the number of sessions advertised due to insufficient availability of teaching staff.
- Students not receiving adequate support or information to address their knowledge and skills gaps due to reduced availability of teaching staff.
- Students not given advice or access to tools to make the most of digital learning.
- Students receiving inconsistent advice about how to avoid academic misconduct.
Feedback
You should receive feedback to support your studies, which should:
- provide you with constructive information on how to consolidate the feedback into your ongoing learning
- be tailored to your individual needs, where appropriate, to support your studies
- be given in a timely manner before a final essay or exam so you’re able to learn from it before the next assessment.
You should also be given opportunities, either individually or with other students, to give feedback on your course and how it's delivered.
- Students have time to consider and consolidate feedback on an assignment or assessment to learn from it for their next assessment.
- Students receive feedback that relates to the course assessment criteria so they're able to apply it to their next assessment.
- Students are able to provide feedback on course content and how the course is delivered to inform ongoing improvement.
- Assessment activities are not scheduled to allow students enough time to consolidate their learning or feedback.
- Changes a higher education provider makes to a course in response to student feedback should maintain academic rigour and standards.
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